Vodafone Announces Unilateral Contract Modifications, Leaves Customers with a Choice


Vodafone raises prices for landline services

Vodafone has announced a unilateral remodulation of some fixed line contracts on their official website. Although the specific offers subject to remodulation have not been specified, it is clear that the changes will result in an increase in monthly rates, with an additional 2 to 3 euros per month. According to Vodafone, these increases are necessary to continue investing in the network and address new traffic needs.

Customers who are subject to the remodulation will have the option to reject the changes and withdraw from the contract without incurring additional costs as long as they communicate their cancellation within 60 days of receiving Vodafone’s communication. Customers can exercise this right of withdrawal through various channels, including the official Vodafone website, physical stores, sending a registered letter with return receipt to the Vodafone Customer Service address, sending a PEC to customerservice@vodafone.pec.it or by calling 190 and specifying the reason for withdrawal.

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